We want you to love your purchase. If something isn’t right, we’re here to help.
Returns:
- You may request a return within 14 days of receiving your order.
- Items must be unused, in original condition, and in original packaging.
- Return shipping costs are the responsibility of the customer unless the item is defective or incorrect.
Non-returnable items:
- Customized or personalized items
- Items shipped from Vietnam unless they arrive damaged or incorrect
Refunds:
- Once we receive and inspect your return, we’ll notify you of the refund status.
- If approved, refunds will be issued to your original payment method within 5–7 business days.
Damaged or Wrong Items:
If you receive a damaged or incorrect item, please contact us at [email protected] within 5 days of delivery. We’ll make it right.